Privacy Policy

Momentary Momentos  ·  Effective date: May 6, 2026  ·  Last updated: August 12, 2026

Momentary Momentos ("we", "us", or "our") is a mobile application that lets you record and revisit short 10-second video memories. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Want to delete your account? See How to Request Account Deletion for the steps, including how to request deletion by email if you no longer have the app installed.
Just want to remove some memories? See How to Delete Individual Memories — you can do that without deleting your account.

1. Information We Collect

• Account information: email address and password (managed by Supabase Auth).
• Profile data: display name and optional profile photo you choose to upload.
• Memory content: the 10-second video clips you record or upload, along with the title, tags, and timestamp you associate with them.
• Usage data: which memories you mark as favorites or choose to see less of — used only to personalize the "Surprise Me" feature within the app.
• Crash reports: diagnostic data (device model, OS version, stack traces) collected when the app crashes, to help us fix bugs. These reports include a randomly generated installation identifier that lets us tell one device's crashes apart from another's. It is not linked to your name or email address, and it is reset if you reinstall the app.
• Purchase records: subscription status (free or premium) recorded after a successful in-app purchase. We do not see or store your payment card details.

2. How We Use Your Information

• To authenticate your account and keep your memories private to you.
• To store, sync, and display your memory videos across devices.
• To personalize the order in which memories are surfaced in the "Surprise Me" feature.
• To process subscription purchases and enforce storage limits.
• To diagnose and fix crashes and bugs using anonymized crash reports.

We do not use your content for advertising, and we do not sell your data to third parties.

3. Third-Party Services

We use the following third-party services. Each has its own privacy policy:

• Supabase — database, authentication, and file storage. supabase.com/privacy
• Sentry — anonymized crash reporting. sentry.io/privacy
• Apple App Store / Google Play — in-app purchase processing. Governed by Apple's and Google's respective privacy policies.

4. Data Storage and Security

Your videos and profile data are stored on Supabase infrastructure, hosted on AWS. Data is encrypted in transit (TLS) and at rest. Access to your memories is restricted by Row-Level Security policies that ensure only your account can read or modify your data.

5. Data Retention

Your data is retained for as long as your account is active. If you delete a memory, it is queued for permanent deletion from storage within 30 days. If you delete your account, all associated memories, tags, and profile data are permanently deleted.

6. How to Request Account Deletion

You can delete your Momentary Momentos account and its associated data at any time, using either of the two methods below.

Method 1 — Delete from inside the app

1. Open Momentary Momentos and sign in.
2. Go to the Profile tab.
3. Tap Delete Account.
4. Confirm when prompted. You will be offered the chance to export your memories first.

Method 2 — Request deletion by email

If you no longer have the app installed, or cannot sign in, email privacy@momentarymomentos.com with the subject "Momentary Momentos Account Deletion Request", sent from the email address on the account. We will verify the request and complete the deletion within 30 days.

What is deleted

• Your account and sign-in credentials.
• All memory videos you have recorded or uploaded, and their stored files.
• All titles, captions, tags, capture dates, and favorite or "see less" preferences.
• Your display name and profile photo.
• Your subscription status record held by us.

What is kept, and for how long

• Database backups: our database is backed up once daily, and those backups are kept for 7 days. Residual copies of deleted account records may therefore persist for up to 7 days before ageing out automatically. Your uploaded videos and profile photos are not included in these database backups — those files are removed from storage at the time of deletion.
• Crash diagnostics: crash reports already sent to Sentry are tied to an installation identifier rather than to your account, so they are not retrievable by name or email. They are purged automatically on Sentry's 90-day retention schedule.
• Purchase records: transaction records held by Apple or Google for your subscription are retained under their own policies and their own retention periods. We cannot delete these on your behalf; contact Apple or Google directly regarding purchase history.

7. How to Delete Individual Memories

You do not have to delete your whole account to remove your content. You can delete any individual memory at any time, and keep your account and everything else intact.

Deleting a memory from inside the app

1. Open Momentary Momentos and sign in.
2. Go to the Relive tab.
3. Find the memory you want to remove.
4. Tap the trash icon on that memory.
5. Confirm when prompted.

Requesting deletion by email

If you cannot access the app, email privacy@momentarymomentos.com with the subject "Momentary Momentos Data Deletion Request", sent from the email address on the account, describing which memories you want removed. We will complete the request within 30 days.

What is deleted, and when

• The memory's title, caption, tags, capture date, and favorite setting are removed from our database immediately.
• The video file and its thumbnail are moved out of your library straight away and are permanently purged from storage within 30 days.
• Your account, your profile, and all your other memories are unaffected.

8. Your Other Rights

You also have the right to:

• Access and download the memories you have created (use the share/export button on any memory).
• Delete any individual memory at any time from within the app, without deleting your account.
• If you are in the EU or California, request a copy of all personal data we hold about you, by emailing privacy@momentarymomentos.com.

9. Children's Privacy

Momentary Momentos is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the app after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or requests regarding this privacy policy, please contact us at:
privacy@momentarymomentos.com